OmniX – AI Email Marketing, CRM, WhatsApp, SMS Campaign Automation SaaS | Node.js

Important: AI API keys are NOT included with the purchase. Buyers must obtain and manage their own API keys from supported AI providers. Any third-party service fees are billed directly by the respective provider.

OmniX – AI Multi-Channel Messaging & Marketing Automation SaaS Platform

OmniX is a modern AI-powered multi-channel messaging and marketing automation SaaS platform designed to centralize customer communication, automate engagement, and streamline business workflows. Built with Node.js, React, TypeScript, MongoDB, and advanced AI integrations, OmniX enables businesses to manage conversations, automate customer interactions, and run marketing campaigns across multiple communication channels from a single unified platform.

The platform combines AI-powered automation, omnichannel messaging, workflow management, campaign automation, contact management, team collaboration, and analytics into one scalable SaaS solution suitable for startups, agencies, customer support teams, sales organizations, and eCommerce businesses.

Whether you are managing customer inquiries, running marketing campaigns, automating customer journeys, or building a communication-focused SaaS business, OmniX provides the tools needed to improve efficiency, customer engagement, and team productivity.

Core Features

• AI-Powered Multi-Channel Communication Platform
• Unified Inbox for All Connected Channels
• Multi-Tenant SaaS Architecture
• AI-Powered Automated Responses
• Workflow Automation Builder
• Campaign Management System
• Contact & Lead Management
• Customer Segmentation Tools
• Real-Time Messaging
• Role-Based Access Control
• Workspace & Team Management
• Advanced Analytics Dashboard
• Subscription Management
• Responsive Modern Interface
• Scalable Cloud-Ready Architecture

Unified Inbox

• Manage Customer Conversations from One Dashboard
• Centralized Omnichannel Communication
• Real-Time Message Synchronization
• Conversation Assignment System
• Internal Team Notes
• Quick Replies & Saved Responses
• Conversation Search & Filtering
• Customer History Tracking

Multi-Channel Communication

• WhatsApp Integration
• Email Communication Management
• SMS Messaging Support
• Instagram Messaging Support
• Facebook Messaging Support
• Telegram Messaging Support
• Live Chat Integration
• Unified Omnichannel Inbox

AI Features

• AI-Powered Smart Replies
• Automated Customer Responses
• AI Writing Assistance
• Conversation Suggestions
• Knowledge-Based AI Responses
• Custom Prompt Configuration
• Business-Specific AI Workflows
• AI-Powered Customer Engagement
• AI Automation Rules

Workflow Automation

• Visual Drag-and-Drop Workflow Builder
• Automation Triggers & Conditions
• Scheduled Delays & Wait Actions
• Automated Follow-Up Sequences
• Lead Nurturing Automation
• Customer Journey Automation
• Tag-Based Segmentation
• Event-Driven Workflow Execution

Campaign Management

• Email Marketing Campaigns
• WhatsApp Campaigns
• SMS Marketing Campaigns
• Audience Segmentation
• Campaign Scheduling
• Personalized Messaging
• Bulk Messaging Support
• Automated Campaign Workflows
• Customer Engagement Tracking
• Campaign Analytics & Reporting

Contact Management

• Centralized Contact Database
• Lead Management System
• Customer Segmentation
• Custom Fields Support
• Import & Export Contacts
• Contact Tagging System
• Activity Tracking
• Customer Profile Management

Team Collaboration

• Multi-User Access
• Role-Based Permissions
• Conversation Assignment
• Workspace Management
• Internal Notes & Collaboration
• User Activity Monitoring
• Team Productivity Tools

Analytics & Reporting

• Campaign Performance Tracking
• Customer Engagement Reports
• Message Delivery Statistics
• Conversation Analytics
• Workflow Performance Reports
• Business Insights Dashboard
• User Activity Reports

Technology Stack

• Node.js Backend
• React 19 Frontend
• TypeScript
• MongoDB Database
• Redis Queue & Cache Management
• Tailwind CSS
• Shadcn UI
• REST API Architecture
• Modern Scalable SaaS Infrastructure

Server Requirements

• Ubuntu 22.04 LTS or Higher
• Node.js 24.x or Higher
• NPM 10.x or Higher
• MongoDB 7.0 or Higher
• Redis 7.0 or Higher
• PM2 Process Manager
• Nginx or Apache Web Server
• Minimum 4 GB RAM
• Recommended 8 GB RAM or Higher
• Minimum 2 CPU Cores
• SSL Certificate Recommended

What You Get

• Complete Node.js Backend Source Code
• Complete React 19 Frontend Source Code
• MongoDB Database Integration
• Redis Queue Management Support
• REST API System
• Admin Dashboard
• Multi-Tenant SaaS Platform
• Installation Documentation
• Configuration Documentation