Wapi – WhatsApp CRM SaaS with Chatbot Flow Builder, API Automation Multi-Tenant System

Disclaimer: This product integrates with the official WhatsApp Cloud API, a third-party service provided by Meta. Usage of the WhatsApp Cloud API is subject to Meta’s terms, policies, and pricing, and any related charges are billed directly by Meta and are not included with this item.

Wapi is a powerful WhatsApp CRM SaaS platform built on the official WhatsApp Cloud API, designed for businesses, agencies, and SaaS founders. It offers a complete WhatsApp chatbot automation system with an advanced flow builder, AI chatbot, embedded signup, and webhook automation. Easily manage customer conversations, leads, broadcasts, and campaigns while enabling agent login, multiple WhatsApp numbers, and multiple WABA accounts from one dashboard. With secure multi-tenant SaaS architecture, Wapi is the perfect solution for WhatsApp CRM, chatbot SaaS, and WhatsApp business automation.

User Panel Features

• WhatsApp Business API messaging and broadcasting
• WhatsApp Business API template creation and management
• WhatsApp Cloud API integration with embedded signup
• Meta WhatsApp API campaign and message automation
• Visual chatbot flow builder for WhatsApp automation
• AI chatbot for WhatsApp with live agent handover
• Advanced WhatsApp inbox with labels and notes
• Multiple WhatsApp numbers under one workspace
• Multiple WABA account management
• Webhook automation for real-time events
• REST API access for external integrations
• Agent login with role-based permissions
• Contact and phonebook management system
• Free and paid subscription plan support
• And much more…

Admin Panel Features

• Multi-tenant WhatsApp CRM SaaS management
• User plans and subscription control
• Payment, invoice, and order tracking
• Landing page and website builder
• Multiple payment gateway integration
• WhatsApp link and campaign generator
• Theme and branding customization
• Dynamic FAQ and testimonial manager
• Multi-language and translation support
• And much more…

Agent Panel Features

• Assigned WhatsApp chat inbox
• Customer profile and chat history view
• Task status and resolution tracking
• AI chatbot to agent handover
• And much more…

System Requirements

• Node.js hosting or VPS (recommended)
• Mongo database

What You Get

• Scalable Node.js v24.14 backend
• Ready-to-use React 19 with TypeScript
• Tailwind CSS and Shadcn UI
• Setup and usage documentation